Privacy Policy

Last Updated: November 1, 2023

At The EcoGenesis, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (https://theecogenesis.com) or make a purchase from us. By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1. Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address, when you make a purchase or create an account on our website.
2. Payment Information: We collect payment information, including credit card details, when you make a purchase. However, please note that we do not store your complete payment information. It is processed securely through our payment service provider.
3. Website Usage Information: We collect information related to your interactions with our website, such as your IP address, device type, browser type, and pages visited. This information is collected through cookies and other tracking technologies. Please refer to our Cookie Policy for more information.

2. How We Use Your Information:

1. Order Processing: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.
2. Communication: We may use your email address to communicate with you regarding your orders, account-related activities, and promotional offers. You can opt out of promotional communications at any time.
3. Improvement of Services: We may use website usage information to analyze user behavior and improve our website’s functionality, content, and user experience.

3. Disclosure of Information:

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
In exceptional circumstances, we may disclose your information to comply with legal obligations, enforce our site policies, protect our rights, or those of others.

4. Data Security:

We take reasonable steps to ensure the security of your personal information. We use industry-standard encryption and security measures to protect your data during transmission and storage.

5. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend that you review the privacy policies of any linked websites.

6. Cookies:

We use cookies and other tracking technologies to collect website usage information. For detailed information on our use of cookies, please refer to our Cookie Policy.

7. Access and Correction:

You have the right to access, correct, or update your personal information. If you wish to do so, please contact us at 210 Bristol Pike, Bristol, Pennsylvania 19007, U.S.A.

8. Children’s Privacy:

Our products and services are not directed at children under the age of 18. We do not knowingly collect or maintain information from individuals under the age of 18.

9. Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated date. We recommend reviewing this policy periodically.

10. Contact Information:
If you have questions or concerns about our Privacy Policy, please contact us at 210 Bristol Pike, Bristol, Pennsylvania 19007, U.S.A.
Thank you for choosing The EcoGenesis. We are committed to safeguarding your privacy and providing a secure and pleasant shopping experience.